(205)669-2436
Use this form to Report Service Problems for Shelby Telecom Internet Customers Your Name Contact Telephone Email Address Description of Problem (Please Describe the Problem you are having, rather than trying to diagnose the issue) Date Service Problem Started Is Service Problem Worse at Certain Times or after Certain Events? Non-Outage Problems are generally addressed within 1-3 Business Days. If you have not been contacted or had your problem resolved within this time frame, please contact Technical Support at (205)669-2436.
Use this form to Report Service Problems for Shelby Telecom Internet Customers
Your Name Contact Telephone
Email Address
Description of Problem (Please Describe the Problem you are having, rather than trying to diagnose the issue)
Date Service Problem Started
Is Service Problem Worse at Certain Times or after Certain Events?
Non-Outage Problems are generally addressed within 1-3 Business Days. If you have not been contacted or had your problem resolved within this time frame, please contact Technical Support at (205)669-2436.
